Privacy Policy

Last Updated: November 10, 2025

At Dvyb AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content generation platform.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, password, and company details when you create an account
Profile Information: Website URL, social media handles, brand preferences, and content samples you provide
Payment Information: Billing details and payment card information (processed securely through third-party payment processors)
Communications: Information you provide when contacting our support team or participating in surveys

1.2 Information Automatically Collected

Usage Data: Information about how you interact with our platform, including features used, content generated, and time spent
Device Information: IP address, browser type, operating system, and device identifiers
Cookies and Similar Technologies: We use cookies to enhance your experience and analyze platform usage

1.3 Information from Connected Services

Social Media Data: When you connect your social media accounts, we collect publicly available information and analytics data to understand your brand identity
Website Content: Text, images, and other content from your website to learn your brand voice

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our AI content generation services
Personalization: To analyze your brand identity and create content that matches your unique voice and style
Communication: To send you service updates, respond to inquiries, and provide customer support
Analytics: To understand usage patterns and improve our platform's performance
Security: To detect, prevent, and address technical issues and fraudulent activities
Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing, analytics)
Legal Requirements: When required by law, subpoena, or other legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a structured, machine-readable format
Withdraw Consent: Revoke consent for data processing where applicable

To exercise these rights, please contact us at privacy@dvyb.ai.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information within 90 days, except where we are required to retain it for legal or legitimate business purposes.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@dvyb.ai
Website: Schedule a Demo

12. Specific Regional Provisions

For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not engage in).

For EU/UK Residents (GDPR)

If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.